Law Enforcement / Regulatory Agency Inquiry
Blitz Telecom Consulting LLC (BTC) accepts Information Requests and from Law Enforcement and Regulatory Agencies in any of the following methods:
- Via email to: email@example.com
- Via fax to: 240.358.6510
- Via our website form below
- Mailed or delivered to our Compliance Support Service at the following address:
Blitz Telecom Consulting LLC
1213-J Liberty Road #104
Eldersburg, MD 21784
Please email us if you are unsure whether your message was delivered or processing if a response is not received within eight (8) business days after electronic submission or hand delivery or twelve (12) business days after mailing.
Exigent / After Hours Emergency:
We understand that in certain circumstances there may not be time to prepare a Subpoena or Information Request due to imminent threat of harm. In such a case, a Law Enforcement Agency declaring the existence of Exigent circumstances should send a written statement certifying the nature of an emergency involving immediate danger of death or serious physical injury on letterhead. Transmission via email is preferred over fax in the interest of timeliness. For after hours emergency situations, please contact our Network Operation Center (“NOC”) at 888-353-0029.
To Ensure Accuracy in our Response:
Telephone number portability results in the movement of numbers routinely between carriers, resellers and subscribers. For Information related to the subscriber of a telephone number, please specify the following:
- The target number
- The period for which information is sought (e.g. from mm/dd/yyyy to mm/dd/yyy)
Timeliness of Our Response:
In the interest of timeliness, please provide an email address to which a response can be provided.
BTC does not provide service to individuals. Our customers are service providers, resellers of business entities who may in turn be reselling the service to other parties (the actual subscriber who receive calls at that number). Our service only includes Direct-Inward-Dial (DID) phone numbers and the inbound calls to those numbers. In other words, calls can only be received on the phone numbers we provide – we do not offer Outbound calling – e.g. making calls from the phone numbers. Accordingly, our response will typically inform the requesting party of the name and contact information of the customer to whom the target number is assigned (to whom the agency must subsequently issue a further request to obtain information about the actual subscriber). BTC understands the importance of a timely response to these inquiries. Some matters may take longer than others to research, however, and response times will fluctuate (for example requests for information beyond the contact info for the customer having the target number).
In compliance with the Federal Communications Commission Order concerning Customer
Proprietary Network Information (“CPNI”) and the company’s CPNI Policy, customer information cannot be released without a valid subpoena, court order, search warrant or other formal demand from an agency authorized to request such information.